FREQUENTLY ASKED QUESTIONS
Adept Dept is a savvy design studio. With years of experience in professional product design, we specialize in industrial, app, web, and graphic design. In addition, we offer digital design products on the Adept Dept Shop. Furthermore, we provide custom design services such as branding, physical product design, 3D rendering, and video editing. Get in touch with us if you are looking for custom design services.
Yes, because most digital design products sold on Adept Dept require specific software to run. Consequently, we highly recommend that you review the product listing and learn about the required software before buying.
Nope, all design files are easy to use and are created with you in mind. In most cases, you will only need to show or hide layers and replace design images in smart objects.
Since most of the products we offer are digital and cannot be returned, the majority of purchases cannot be refunded. However, we will do our best to help you get your purchase working properly so you can start creating. If you’re experiencing a technical issue<em> with a product</em>, please contact us at [email protected] and we will be happy to help you. Furthermore, all refunds will be reviewed on a case-by-case basis and decisions will be made at the sole discretion of Adept Dept. For more detail, please review our Returns Policy.